![]() If nothing has helped so far, please reproduce the issue and send a diagnostics report. Check any network security or anti-malware applications installed on the remote computer to make sure nothing is interfering with Screens, such as the following (click each for help):.If you’re using a custom port forwarding rule for Screens, make sure that the gateway’s public port is forwarded to the remote computer’s local-network IP address and its port 5900 for Remote Management or port 22 for Remote Login.Refer to your Internet gateways’/router’s firewall and other security settings and make sure there are no configuration issues that might interfere with Screens.Make sure that the gateway’s public port is open for connections from the Internet: WILL VNC CONNECT TO A COMPUTER ASLEEP MAC
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